Sabiedrība ar ierobežotu atbildību (limited liability company) “Reklāmas aģentūra “Bulterjers””, uniform Registration number 40003286727, legal and office address: Čiekurkalna 1. līnija 47-5, Riga, LV-1026, Latvia
Contents
1. Who we are
2. What are personal data
3. Purpose of personal data processing
4. Lawfulness of personal data processing
5. Processing of special categories of personal data
6. Web traffic and processing of cookies
7. Notifications
8. Recipients of personal data
9. Storage period of personal data
10. Data security
11. Your rights
12. How to contact us
1. Who we are
Sabiedrība ar ierobežotu atbildību (limited liability company) “Reklāmas aģentūra “Bulterjers”” is a commercial company incorporated in the Republic of Latvia and engaged in the provision of advertising and marketing services to legal persons. In addition, within the scope of the concluded cooperation contracts we ensure participation of customers in exhibitions, commercial exhibitions and arrangement of Museum exposition design both inside and outside the borders of the European Union, and we also provide business consultancy services. Sabiedrība ar ierobežotu atbildību (limited liability company) “Reklāmas aģentūra “Bulterjers”” operates according to B2B business model and processing of personal data is performed in a limited amount only in accordance with the procedures prescribed by laws and regulations. Emotionlamps is a style and design brand created in 2010 and owned by the Limited Liability Company "Reklāmas aģentūra „Bulterjers“” (Advertising agency Bulterjers LLC).
2. What are personal data and how we process such data
Personal data mean any information relating to an identified or identifiable natural person (data subject). Personal data include information of any kind, by which a person may be directly or indirectly identified, for example, name, surname, personal identification number, residential address or actual location of the person concerned, registration number of his/her vehicle, physical, physiological, genetic, mental, economic, cultural or social identity factors characterising this person and similar information characterising the person concerned and allowing for direct or indirect identification thereof.
With regard to your personal data, we are the data controller determining the purposes and means for the processing of personal data. Our intention is to provide you with maximum information on actions performed by us with these personal data for you to be aware of the use of your personal data at the moment of submission thereof.
3. Purpose of personal data processing
We are processing personal data for the following purposes:
Provision of services and selling of goods. For such a purpose, we collect personal data to identify the customer, prepare and conclude a contract; to comply with the obligations undertaken according to the contract; to provide compliance with the manufacturer’s warranty obligations and the rights set in the Consumer Rights Protection Law; to provide recalls of goods; for the promotion and distribution of our goods and services; for the improvement of customer service; for administration of settlements, including recovery and levy of debts, examination and processing of customers’ claims.
Planning and analysis of commercial activity. For this purpose, we collect personal data to provide planning and analysis of our commercial activity, to analyse quality and results of our activity; to conduct surveys of market and public opinion; to conduct customer surveys and measurements of satisfaction.
Other cases. We process personal data in special, previously not specified cases by notifying the customer on the purpose of data processing prior to the acquisition of these data, as well as in emergency cases to protect vital interests of the data subject or third party.
Requests. Upon receipt of the respective request, we provide information to the institutions of state administration and subjects of operational activities in the cases and at the volume specified in laws and regulations.
4. Lawfulness of personal data processing
SIA “Reklāmas aģentūra “Bulterjers”” performs solely lawful personal data processing, i.e., if at least one of the following justifications is taking place:
processing is required for the execution of a contract, where the customer is a part thereof, or for the implementation of measures upon the customer’s request prior to the conclusion of the contract;
processing is required for the compliance with our or third party legitimate interests, except for the cases, if the interests or fundamental rights and fundamental freedoms of the customer as a data subject, which need personal data protection, are of higher importance than such our interests, especially in cases when a child is the data subject;
customer has agreed to the processing of his/her personal data for one or several specific purposes;
processing is required for the performance of a legal duty relating to us;
processing is required for the protection of the vital interests of a customer or another natural person.
5. Processing of special categories of personal data
Special categories of personal data are data revealing racial or ethnic origin, political opinion, religious or philosophical belief, party or trade union membership, genetic data, biometric data for unique identification of a natural person, data on health or sex life or sexual orientation of a natural person.
As data controller, we do not process data of special categories of our customers. The only exception may be allowed solely in case, if the processing is required to protect vital interests of a customer (e.g., calling of emergency medical service is required due to sudden deterioration of the customer’s health condition and in similar emergency situations).
6. Web traffic and processing of cookies
Cookies may be used on the websites of SIA “Reklāmas aģentūra “Bulterjers””. Cookies are small files of letters and digits that we can store in your browser or in the hard disk of your device. There are several kinds of cookies we may use for various purposes; however, in general, cookies may help us distinguish you from other website users. Thus, we can facilitate the use of the website and provide improvements. You can block the use of cookies at any time by activating settings of your browser and enabling partial or full refusal from the use of cookies. However, in case, if the use of cookies is blocked, part of the website may be unavailable or function insufficiently. Please note that the Directive does not apply to cookies which are a mandatory requirement for the operation of the website and it is not possible to disable them. Find out more about cookies here: http://www.allaboutcookies.org/.
Websites may contain links to websites of third parties. These third parties operate their own privacy policy, which is not related to us. SIA “Reklāmas aģentūra “Bulterjers”” bears no responsibility for the rules of use of these websites and the privacy policy thereof.
7. Notifications
We send commercial notifications on services offered by SIA “Reklāmas aģentūra “Bulterjers”” and reminders to our customers solely in case, when such action is allowed by laws and regulations or when the customer has given unequivocal consent.
Customers have the right to refuse from the receipt of notifications and reminders at any time by sending a notification of refusal to the e-mail pasts@bulterjers.lv or by calling +371 67310534, or by sending a written notification by registered mail to SIA “Reklāmas aģentūra “Bulterjers”” to the following address: Čiekurkalna 1. līnija 47-5, Riga, LV-1026, Latvia.
8. Recipients of personal data
We use services provided by third parties, thus helping us to operate and administer commercial activity. Such persons include credit institutions in relation to the required payments; providers of our information technology databases and providers of administration services thereof; providers of cloud services; providers of legal, accounting and audit services; debt recovery companies; providers of document copy, scanning and elimination services; third parties, with whose assistance we send commercial and other notifications and information; security company; third parties providing prizes for our contests and lotteries; third persons conducting customer surveys and summarising results thereof on our behalf. In each particular case, we provide to the data processor only the volume of data required for the respective purpose and task. Data are processed for this purpose and task only, and they are protected according to the requirements of the Regulation and other applicable laws and regulations. After achievement of the purpose or fulfilment of task, your data are irrecoverably erased.
In addition to the aforementioned, we transfer your data to the persons provided for in external laws and regulations in accordance with such procedures and in such volume, as stipulated in the respective law or regulation (e.g., to the State Revenue Service, law enforcement authorities, courts etc.). We can also transfer your data to third parties in the cases provided for in the laws and regulations in order to protect our legitimate interests (e.g., taking legal action against a customer for the recovery of debt, etc.).
9. Storage period of personal data
We store your data not longer than required for the purposes of processing thereof. Data are stored as long as:
the agreement reached or contract concluded by and between us is valid and as long as any of the agreement or contractual parties can implement their legitimate interests (e.g., to submit claims and applications, bring action to court, etc.);
data processing is required for us to be able to perform legal duties relating to us;
data processing is required for the protection of your or third party’s vital interests;
your consent to the respective data processing is valid, if there are no other legal grounds for personal data processing.
Upon expiry of the previously mentioned circumstances, your personal data are irrecoverably erased.
10. Data security
We know that you provide personal data in good faith and expect proper monitoring thereof, therefore we regard your personal data security with high sense of responsibility. We have implemented measures to provide adequate protection of personal data by our systems. We use various technologies and procedures for the security of personal data storage to protect your personal data from illegal access, use or disclosure. However, please take into account that no 100% security may be guaranteed to any data transmission over the Internet. Please, assess in each separate case the risks related to information confidentiality to be undertaken, if you decide to transfer us any information containing personal data over the Internet.
11. Your rights
The Regulation provides for a number of rights you are allowed to exercise at any time by addressing us. We undertake to provide you with the opportunity to exercise these rights and comply with the obligations of the personal data controller or processor provided for in the Regulation and other laws and regulations.
You are entitled to receive from us confirmation on whether your data are being or not being processed, and in case they are being processed — to access your data and receive the following information thereon: intentions for data processing; categories of personal data, recipients of personal data; duration of storage of personal data or criteria for determination thereof.
You are entitled to request us correction of your data in case of inaccuracies.
You are entitled to request erasure of your data, and we will comply with this request immediately, if at least one of the following conditions is present:
data are no longer required in relation to the intentions they were collected or processed in other way for;
you recall your consent to data processing and there are no other legitimate grounds for the processing thereof;
if data processing is justified by compliance with our or third party’s legitimate interests, processing has no more important legitimate grounds;
you object against processing of your data for the purposes of direct marketing;
if data have been processed illegally;
to provide performance of a legal duty provided for us in laws and regulations;
if your data were collected in relation to the provision of information society services.
You are entitled to request restriction of your data processing. We will comply with this requirement immediately, if at least one of the following conditions is present:
if you question data accuracy — for the period required for us to verify accuracy of your data;
if data processing is illegal, but you object against data erasure and request restriction of data use instead;
we no longer need your data, but they are necessary for you to rise, implement or protect legal claims;
you have objected against processing of your data justified by the compliance with our or third party’s legitimate interests, as long as it has not been verified, if our legitimate reasons are more important than yours.
You are entitled to object at any time against processing of your personal data based on the compliance with our or third party’s legitimate interests on the basis of reasons in relation to your special situation. In such a case, we will stop processing your data, except for the cases, if we indicate to convincing legitimate reasons of processing that are more important than the interests, rights and freedoms of the data subject or for the rising, implementation or protection of legal claims.
If you consider that your personal data are processed illegally, unjustifiably, or processing thereof violates the requirements of the Regulation or other laws and regulations in any other way, or if you have any uncertainties or questions regarding processing of your personal data, please do not hesitate to submit us a corresponding application, submission or complaint. We will provide you answers to all matters you are interested in and eliminate the committed mistakes, if any.
If you consider that your personal data are processed illegally, unjustifiably, or processing thereof violates the requirements of the Regulation or other laws and regulations in any other way, you are entitled to submit a complaint to the Data State Inspectorate.
12. How to contact us
You can contact us:
by sending correspondence (registered letter) to SIA “Reklāmas aģentūra “Bulterjers”” to the following address: Čiekurkalna 1. līnija 47-5, Riga, LV-1026, Latvia.
electronically via the e-mail address: pasts@bulterjers.lv;
by phone +371 67310534.
Riga, 22 May 2018
Approved: Member of the Board of the SIA “Reklāmas aģentūra “Bulterjers””, Mr. Raimonds Zamurs
PRIVACY POLICY